Terms of Service

Agreement to Terms

By accessing and using the Universal Companies website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Professional Use Only

Universal Companies sells professional-use products exclusively to licensed professionals in the beauty, spa, and wellness industries. By placing an order, you represent and warrant that:

• You are a licensed professional or operating a professional establishment
• Products will be used for professional purposes only
• You will not resell products to unlicensed individuals
• You possess all necessary licenses and permits for your business

Account Registration

To place orders, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Orders and Payment

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Pricing

All prices are in U.S. dollars and are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If we discover an error in the price of a product you have ordered, we will notify you and give you the option to cancel or proceed at the correct price.

Payment

Payment is due at the time of order placement. We accept major credit cards, business checks, and wire transfers for established accounts. All payments must be made in U.S. dollars.

Shipping and Delivery

Shipping costs and delivery times vary based on your location and chosen shipping method. While we make every effort to meet estimated delivery dates, we are not responsible for delays caused by:

• Carrier delays or service interruptions
• Weather conditions or natural disasters
• Customs clearance for international orders
• Incorrect or incomplete shipping addresses

Returns and Refunds

We offer a 30-day return policy on most products. See our Shipping & Returns page for complete details. Refunds will be issued to the original payment method within 7-10 business days of receiving the return.

Some products cannot be returned for health and safety reasons. These include opened skin care products, wax, and other items marked as final sale.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Universal Companies or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Universal Companies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim related to our services shall not exceed the amount you paid for the product or service giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Marathon County, Wisconsin.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us: