Privacy Policy

Introduction

At Universal Companies ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, tax ID, professional license)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser information
• Device information and operating system
• Pages viewed and time spent on pages
• Referring website and navigation paths
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your account and orders
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, shipping, email delivery)
• Business Partners: Manufacturers and distributors of products we sell
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our website.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: